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Help Desk FAQs: Help Desk FAQs

Frequently asked reference questions for Help Desk staff

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Superstorm Sandy

The Sandy Homeowner/Rental Assistance Program (SHRAP) is a temporary relief program to help those experiencing a housing crisis as a result of Hurricane Sandy.

Recipients of the program will receive assistance with costs associated with:

  • Maintaining temporary housing while their primary residence is repaired/rebuilt
  • Maintaining a primary residence for the household to return to when repair/reconstruction is completed.
  • Maintaining housing after a reduction in income

Eligible households will be provided with assistance for paying mortgage, rent, retroactive or current utility payments and the purchase of essential furnishings/appliances.

To learn more about this program and the documentation that must be provided, please see To learn more or to be considered for this program in Atlantic County, please go to or call Atlantic County building 1333 Atlantic Ave, 3rd floor, 609-345-6700 ext. 2717.  Please also refer to our Atlantic City Guide Essential Services, 


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All Library staff are available to answer questions or offer general assistance.

Call the Library 609-345-2269 or email us at