Nj Department of Banking and Insurance Consumer AssistanceFor Inquiries and/or Filing a Complaint for a banking or insurance company, call 609-292-7272 or the Consumer Hotline, 1-800-446-7467. For Managed Care FAQs or complaints see www.state.nj.us/dobi/division_insurance/managedcare/ or submit a complaint form by mail/fax to: Office of Managed Care, Consumer Protection Services, Dept. of Banking and Insurance, P.O. Box 329, Trenton, NJ 08625-0329; fax-(609) 633-0807.