Skip to main content

Help Desk FAQs: Library Materials and Premium eResources FAQs

Frequently asked reference questions for Help Desk staff

How do I search for library books and other materials owned by the Library?

You may search for books and other Atlantic City Public library materials through the ACFPL Catalog. Simply enter a keyword or words from either the author’s name or the title in the Search Terms field and press the Search button.

Books, movies, magazines, CDs/DVDs, electronic resources, archival collections, and all items in the library’s collection can be searched for through Encore.  After typing in a subject term, searches can be narrowed down by the bar on the left hand side of the page.  Some of the options include what library branch, what language, what format (ie. Book or DVD), and the date.  

How do I obtain a Library Card?

The process of obtaining a Library or Computer Card is handled at the Circulation Desk.

You are eligible for a free membership and a library card if you live anywhere in Atlantic County!  Also, as a result of borrowing agreements with other local libraries, residents of Ocean City and Avalon may also apply for free membership.  If you live outside of these areas, you may become a member of the Library by paying an annual subscriber fee; currently the fee is $30.00.

Membership applications are available at the Main Library (One North Tennessee Avenue), or they can request an application for a card online.

Children and young adults under the age of 18 years old must have a parent or guardian's signature on the membership application.

The card is intended for patron’s use only. It is not transferable. Cards are valid for one year and must be renewed annually.

REGULAR MEMBERSHIP

If you are a resident of Atlantic County, you need to provide one photo ID and one proof of residency.  If your photo ID has your current address, it serves as both proofs and you can obtain a library card immediately.

COMPUTER CARD MEMBERSHIP

The Computer Card membership has been created for individuals who are only interested in using our Visitor computers; however you cannot have both cards.

Requirements for a Computer Card Membership

1 Valid Photo ID from the following list:

• Driver’s License

• County ID with address or DMV ID card

• Casino Control Commission License

• Passport 

How Do I Log in to My Account at ACFPL?

Please go to the Top tab, on the Right on the ACFPL website, www.acfpl.org

Please enter the following information:

For example, type "Jane Smith" and then press the RETURN key.

For example, type "312312..." and then press the RETURN key.

Atlantic City Heritage Collection

How can I look at materials in the Heston Room? The Heston Room is open for drop-in visitors during research hours, Tuesdays from 9:30-12 and 2-4:30 and Wednesdays from 2-4:30. If those times don’t work, you’ll need to make an appointment with the archivist ahead of time; please call 609-345-2269, x.3062, or email to reflib@acfpl.org to ask an Atlantic City History related question.  Please note that items do NOT leave the Heston Room without the permission of the archivist, a department head, or the Library Director.** 

For Microfilm – for all newspapers, City Directories, Census records, maps on microfil.  If you need microfilm Atlantic City directories or older copies of the Press of Atlantic City on microfilm, please ask a Help Desk staff person for assistance.  Up to 3 reels at a time may be signed out.

  • Fill out the Researcher Registration Form and submit an ACFPL Library Card; write down the barcode on the registration form.  
  • The Help Desk staff will fill out the Materials Request form with the items checked out and the time and date.
  • Once the films are returned, double check that the film is in the box, return the ID, and check off the returned section on the form. 

eBook Questions

At the ebooks display there are pamphlets that specifically describe how to use our eboook lending website with different devices such as, apple, android, or kindle devices.

We also have an ebook help libguide that has tutorials. If you need more help with your ereader. a Help Desk staff member may be able to help guide you with downloading the Overdrive Media Console app for your device, as well as on signing up for an adobe id. Please note that Help Desk staff cannot handle your device. 

Placing Holds on Library Materials

Using Premium eResources

Not seeing the answer you need?

Contact the Library!

Call Us
609-345-2269

Email Us
reflib@acfpl.org